Return Policy

At Pinch of Texas, we take great pride in crafting high-quality brownies and seasoning blends inspired by the rich flavors of Texas. Your satisfaction is our top priority, and we are committed to ensuring that every order meets your expectations. Please review our return policy below for details.

Perishable Items

Because our brownies are freshly made and perishable, we are unable to accept returns or exchanges on these items. If your order arrives damaged, incorrect, or unsatisfactory in any way, please contact us within 3 days of delivery so we can resolve the issue.

We may request photos of the item(s) and packaging to better understand the issue. If your claim is approved, we will offer a replacement or refund, at our discretion.

Non-Perishable Items

For non-perishable items like our seasoning blends, we accept returns or exchanges within 14 days of delivery, provided the product is unopened and in its original packaging. Customers are responsible for return shipping costs.

To initiate a return for non-perishable items, please contact us at orders@pinchoftexas.com.

Shipping Issues

If your order is lost or delayed due to a carrier issue, we recommend contacting the carrier directly with your tracking number. However, we are happy to assist with resolving the matter—please email us at orders@pinchoftexas.com with your order details.

Order Modifications and Cancellations

If you need to modify or cancel your order, please contact us as soon as possible at orders@pinchoftexas.com. Orders that have already been prepared or shipped cannot be modified or canceled.

Contact Us

For any questions or concerns about your order, our customer support team is here to help! Email: orders@pinchoftexas.com

Thank you for choosing Pinch of Texas. We appreciate your support and are honored to bring a little Texas to your table with every bite.